sxa's Technical Musings

Shortened link to this page if you need it - http://goo.gl/x0OsF or on twitter feel free to retweet me instead (Note: This article was posted on April 16th but was drafted before the announcement from Spotify about limiting 'free' users to 10 hours/month and each track no more than 5 times) Those who follow my blog (or twitter feed) will have heard me talk about a dissatisfaction with the media industry and their attempted heavy-handed techniques towards their customers in relation to activities surrounding the UK Digital Economy Bill (DEBill). If you missed it, it's here . As part of that I mentioned that it's actually almost pointless illegally downloading music these days because of the availability of free alternatives such as Spotify and We7, and to a lesser extent Youtube (which generally requires higher bandwidth for comparable quality). Now We7 and Spotify are both free-to-use, and they do this by playing you adverts periodically (we7 allow you to build up cred...

I had to post this transcript of a conversation I've had with Netgear support over almost six weeks trying to get an answer to a question about having problems creating an IPv6 tunnel using one of their routers. The level of technical non-support was shatteringly poor from a company that should understand networking equipment. I hope this blog serves as a warning to others - I will not purchase any Netgear equipment in the future. After the last response I gave up since their vague response left me unconvinced they understood enough to ever give me the answer I wanted - "other features that support the use of IPv6" is sufficiently vague to not be a useful answer. The summary of faults I have with the support in general are: The first reply said "it may require a few email exchanges before we can resolve the issue". OK I accept that many people may not supply all the information to let them resolve first time round but I didn't think it was because of incomp...